Patience

On a Sunday at 2 I placed an order after checking on the website and noticing Dey close at 3 half 2 my order was confirmed oh I was happy immediately took my car keys went to fetch my order arrived at the mall 2:45 only to be told by the floor manager Mavis that they close at half 2 this not being the 1st time this wimpy is doing this something needs to be done