NB
Natalie B

1 reviews | Active since Aug 2009

18 Jun 2015, 18:41

Pathetiic pathetic!!!!

Ordered breakfast - had to wait to first find out from person in the back IF they can do that.<br> Finally after 8 minutes, I get told that the egg fryer is off, I have to wait 15 minutes to warm up.<br> <br> Fine - but I can't order bangers or cheese grilled - no stock or the special.<br> <br> Fine - I order cheese burgers and a double cheese and a chicken salad. 2 mega coffee and 2 hot choc.<br> <br> Chicken salad has a MINUTE piece of chicken - what a ******* for the price!!!! <br> <br> I can't tell the difference between the double and the normal cheese burgers - no sticker/pen marking.<br> <br> I grab and go as they have wasted enough time!!!<br> <br> Get to the car and put the coffee in the coffee holders - lids don't fit the cups and it spills EVERYWHERE!!!!!! On my jacket, carpet, down hand break gaps in consol!!! <br> <br> My son spills coffee down his chest - burns and now WET in the ice cold evening!!!!! He is already sick!!!!<br> <br> I take the ****** cups back to the wimpy counter - get told \darling

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Replies (1)
Wimpy
Wimpy's reply19 Jun 2015, 09:29
Official
Hello NBrauer,

Thank you very much for taking the time to report your experience with our One stop Bloem going tow branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Wimpy Customer Care

Best regards,