DVdM
Dylan Van der Mescht

1 reviews | Active since Mar 2018

05 Jun 2018, 11:30

Pathetic Wimpy service

pathetic service at the George airport Wimpy. No waiter assisted us and even after asking for assistance we were not helped. I would actually never go to Wimpy again. Frustrated as this is the second time it has happened.

0
Replies (1)
Wimpy
Wimpy's reply05 Jun 2018, 13:43
Official

We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Wimpy Team

Customer Care Line: ***