Pathetic taste and pathetic service

Today we go for our usual saturday family breakfast and decide to do wimpy instead of spur after so long. To get there and the breakfast turns into a pethertic attack and and experience. Yoosuf manager accuses me of using the terminology disgusting instead of pathetic. The coffee taste strong, we allocated only 2 sugar, hw can you decide for me my sugar intake? And the coffee is luke warm. We order meals and they come in drips and draps, waited well over 5 mins for balance meals to be brought, the toast comes buttered, what about those that don't eat butter? I suffer and eat what's provided? When I called the manager to explain my issue he tells me about how I'm the only person complaining yet everyone else love his services, how is that helping solve my problem I'm addressing with you? You speak on top of my voice as if you enjoy the sound of your voice only. What stupid manager address issues that way? I'm customer give me time to xplain don't treat me like an idiot and make it seem like I'm ungreatful coz I'm paying for my meal, you not sponsoring it. Have customer care and give a **** about every customers special needs or don't run your franchise. Spoilt breakfast.