1 reviews | Active since Dec 2016
Pathetic Service and Food
<p>On our way to Botswana on the 13 the December 2016, we stopped at WIMPY Swartruggens at 10 in the morning for Breakfast. Due to the large numbers, we took about 15 minutes to decide what to eat. Eventually we placed our order, and waited for 35 minutes for the the childrens food to arrive and waited a further 15 minutes before the 4 adults food was ready. Even then the orders were messed up. The orders were incomplete and missing a few items and it was cold; and 2 children's food was never placed despite the waiter comfirming all the orders twice. Over and above this, we had to contend with the flies in the resturant. Needless to say we were not impressed.</p>
Thank you very much for taking the time to report your experience with our Swartruggens branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team
Thank you very much for taking the time to report your experience with our Swartruggens branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team