JJvR
Jacques Jansen van Rensburg
1 reviews | Active since Mar 2013
02 Jan 2016, 11:35
Pathetic service
Upon arrival my wife, my son and I were allocated a small table where we had to almost put my toddler son on my lap for space. 20 minutes later a waiter finally arrived to take our order. Meanwhile the other waiters kept bumping into my son's baby chair which I had to fetch myself after numerous unanswered requests. Pathetic service as usual
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Wimpy's replyOfficial
05 Jan 2016, 15:18Hello jvritsol@ ,
Thank you very much for taking the time to report your experience with our Centurion Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Centurion Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply05 Jan 2016, 15:18
Official
Hello jvritsol@ ,
Thank you very much for taking the time to report your experience with our Centurion Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Centurion Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,