EvdM
Elsa van der Merwe
1 reviews | Active since Feb 2012
18 Dec 2015, 14:25
Pathetic service
We had to wait atleast 10-15 minutes just for drinks. After receiving our drinks, we were waiting for atleast 30-40 minutes and no food had arrived yet. Upon asking about my food, the waitress was rude and simply said that it was coming. It was at that point that it was noted that the order had not even been put in. The manager just shrugged and said that the waitress had \forgotten to put it in". At this point it had almost been 50 minutes. Absolutely unacceptable. """
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Wimpy's replyOfficial
21 Dec 2015, 12:00Hello Taranula89,
Thank you very much for taking the time to report your experience with our President Square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our President Square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply21 Dec 2015, 12:00
Official
Hello Taranula89,
Thank you very much for taking the time to report your experience with our President Square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our President Square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care