1 reviews | Active since Sept 2017
Pathetic service
We arrived at 9:30 for an enjoyable family breakfast.. well so we thought!! But well done to the staff for ruining the little outing! They did mention the food will take a little longer as they are short staffed, after wait I g to place our drinks order.. that was it.. nothing... 55 min later I had enough as I had witnessed 2 tables arrive after us get their food so I went looking for the manager.. you have a better chance of getting the lotto numbers right.. eventually I asked the griller what is going on as 2 tables had receive their food after arriving a lot later than us.. I was to .. it's coming.. wimpy your service is nothing better than pathetic.. Regards Lee
Thank you very much for taking the time to report your experience with our Higveld Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Best regards,
Thank you very much for taking the time to report your experience with our Higveld Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Best regards,