PS
Przemyslaw S
1 reviews | Active since Nov 2011
15 Sept 2015, 15:27
Pathetic service
Went for breakfast with my parents on Sunday morning. Before we received our orders, it was lunch time already. We sat in the smoking section, and had to wait 10 minutes for an ashtray. Then we ordered our food (3x lamb sausage breakfast), and it took them more then 1 hour to deliver. <br> They were full of excuses, and apologies. Unfortunately for Wimpy Highveld Mall in Witbank, pathetic service can not be ignored with an insincere apology.
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Wimpy's replyOfficial
16 Sept 2015, 11:24Hello Pshemeck,
Thank you very much for taking the time to report your experience with our Highveld Mall, Witbank branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Highveld Mall, Witbank branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply16 Sept 2015, 11:24
Official
Hello Pshemeck,
Thank you very much for taking the time to report your experience with our Highveld Mall, Witbank branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Highveld Mall, Witbank branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care