MB
MORNE B
1 reviews | Active since May 2011
05 Sept 2015, 19:20
Pathetic Service
Ordered take aways from Wimpy in Meyerton. When the waitress call us to collect our order the Kids Toy was not there so I had to ask for it. At home when we opened the Burgers the one order was wrong. I pgoned them and tell them Im bringing back the food and she must refund me as I dont want it anymore. Back at Wimpy I gave the food back and the cashier gave me money. I left. In the car I checked the money and it was R20.00 short. Is it possible that one Restaurant can make so many mistakes with one customer??!!!
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Wimpy's replyOfficial
07 Sept 2015, 09:37Hello mmmbritz,
Thank you very much for taking the time to report your experience with our Meyerton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Meyerton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply07 Sept 2015, 09:37
Official
Hello mmmbritz,
Thank you very much for taking the time to report your experience with our Meyerton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Meyerton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care