rP
razina P

1 reviews | Active since Feb 2012

02 May 2015, 15:12

Pathetic service

Used to love this place up until all the old staff were replaced by useless staff who now know nothing. They have messed up my orders every single time i have been there. Its an even bigger nightmare placing an order for takeaway, as they never understand. Its really dissapointing because this was once my favourite restaurant. <br> <br> I honestly think that the staff need to be trained properly and need to be able to understand and speak better english.<br> <br> Food quality has become so ****py and no pride is taken in this restaurant anymore.

0
Replies (1)
Wimpy
Wimpy's reply04 May 2015, 09:01
Official
Hello razoo,

Thank you very much for taking the time to report your experience with our Eldo Square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Wimpy Customer Care