1 reviews | Active since Jul 2011
Pathetic meal Wimpy Carnival Mall!!!
Went to Wimpy Carnival Mall with my fiancé for lunch and their food and milk shake had stones. You could actually feel stones when chewing the food and on my finances milk shake. Could not send the meal back because we all know what the kitchen stuff do to reported meals. We had the very same meals at Wimpy Brakpan Roadhouse and the food was just awesome and totally different taste.
The food here is nowhere close to the Roadhouse Wimpys standard.
Definitely not going back there!
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***