1 reviews | Active since Dec 2014
Pathetic Attitude towards a 5 year old
My family (Husband, wife and 3 sons) went to Wimpy at Newtown Junction at around 18H00 on 14 May 2015, we ordered our Cremocinos and as we waited, my husband told our 2 sons to go inside and collect balloons for the 3 of them. The lady at the Take Away till Point was so ****** rude and Arrogant that she tells my son that he had better not come back for another one in a disrespectful and arrogant manner as he was collecting a 3rd balloon for his toddler brother! How the hell can you tell a 5 year old not take balloons for his whole family - now can you really expect a grown couple to walk around with balloons for themselves? and when I confronted this lady, she had such stinking attitude and the supervisor was so F***ed up that he can only laugh at me instead of speaking to this lady. I have to say this service is the worst that I have ever had at a wimpy store. U are Pathetic
Thank you very much for taking the time to report your experience with our Newtown Junction Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Newtown Junction Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care