LM
Lebo M
1 reviews | Active since Aug 2011
07 Apr 2016, 13:33
Pathetic
I ordered food at wimpy Carlswald at 9:30. Its 13:30 and still no delivery. After 3 calls to find out where is the food, I am being told the same story that the driver has left. After following up again, it literally left a bad taste. Wimpy service is the worst ever. They wont get back to you and they don't even care!!!!
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Wimpy's replyOfficial
08 Apr 2016, 10:37Hello Gobel,
Thank you very much for taking the time to report your experience with our Carlswald branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Carlswald branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply08 Apr 2016, 10:37
Official
Hello Gobel,
Thank you very much for taking the time to report your experience with our Carlswald branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Carlswald branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,