LZ
Lindie Z
1 reviews | Active since May 2014
13 Oct 2015, 09:47
PATHETIC
I ordered breakfast and had to send it back twice .Not only did the manager even bother to come and hear if everything was alright and to apologise for the kitchens mistakes, I had to call him to explain everything . HE had the worst attitude and didn't even introduced or greeted me properly.He should not ever be working with clients as he is totally *********** and just plain rude.When I left he screamed to the waiter to give my bill so that I can just go and get out of their restaurant. I have never ever been treated like this !!!<br> <br> I hope they fire him for treating a customer in this regard!!!!
Helpful (0)
Replies (1)0
Replies (1)
Wimpy's replyOfficial
14 Oct 2015, 12:02Hello Lindievz25,
Thank you very much for taking the time to report your experience with our Melkbosstrand branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Melkbosstrand branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply14 Oct 2015, 12:02
Official
Hello Lindievz25,
Thank you very much for taking the time to report your experience with our Melkbosstrand branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Melkbosstrand branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,