JH
JB H
1 reviews | Active since May 2015
02 May 2015, 07:51
over priced
waitress over priced me on card machine. Instead of R104.00 she typed in R10400.00. The machine didnt show the amount before prompting for pin. This happened at Wimpy Kranskop north on 27th April 2015, round about 4:30 am and I am still struggling to get my money back. I sent 3 mails to Wimpy but no interest were shown by Wimpy HQ to help me.
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Wimpy's replyOfficial
04 May 2015, 09:06Hello jbhattingh,
Thank you very much for taking the time to report your experience with our Kranskop North branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Kranskop North branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply04 May 2015, 09:06
Official
Hello jbhattingh,
Thank you very much for taking the time to report your experience with our Kranskop North branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Kranskop North branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,