AP
Andrew P
1 reviews | Active since Mar 2016
26 Mar 2016, 16:00
Over charge
I had a breakfast at the wimpy and first I had bad attitude from the waiter and only when I got on to the plane I realized that they over charged me. I called and complained and I even got a sms with a reference and was told that I will get a call back from someone to help resolve my problem and it is now over 2 weeks and still no call. Think they must be to busy robbing someone else.
Helpful (0)
Replies (1)0
Replies (1)
Wimpy's replyOfficial
04 Apr 2016, 09:24Hello Andrew Percy1513,
Thank you very much for taking the time to report your experience with our O.R Tambo Airport branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our O.R Tambo Airport branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply04 Apr 2016, 09:24
Official
Hello Andrew Percy1513,
Thank you very much for taking the time to report your experience with our O.R Tambo Airport branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our O.R Tambo Airport branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,