AJ
Andre J

1 reviews | Active since Jan 2013

28 Aug 2015, 20:08

Out of Stock and attitude.

On 26 August me my wife and child went to Gold Reef City for the day just to relax and treat the little one.We decided that we will suppport Gold Reef City Wimpy for a Breakfast. We came from far to make the day happen.upon arrival at the Wimpy, we ordered our food, I myself ordered the Shape breakfast with plain yogurt and a milo in a take-away cup. As the waiter bring the take away cup, i pick up that is a kiddies cup , at the same time he told me that they don't have fruits in stock to prepare my sallad, so i cancel the whole order and only pay for a take away milo and a cream soda, i paid R24 for a kiiddy cup instead of a regular take away cup(Ripp Off)<br> <br> As we approached the cashier my wife ask her why you don't have fruits, she said but there is fruit for sallad, and she laugh with a attitude, she don't even know what stock the Wimpy carry's. So my day was made terrible by Wimpy, i will never ever go to gold reef city wimpy again, also other people as you enter pass wimpy at all and rather go to Mugg n Bean Gold Reef, better service and more freindly. And Some of the Wimpy chairs are looking terrible. Please aviod if possible.

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Replies (1)
Wimpy
Wimpy's reply01 Sept 2015, 10:29
Official
Hello numarkcdn77usb,

Thank you very much for taking the time to report your experience with our Gold Reef City branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Wimpy Customer Care