BA
Bronwen A

1 reviews | Active since May 2014

31 Mar 2015, 09:55

Our food was COLD

we ordered 4 cheeseburgers & chips at 8.42am on 31/03/2015, we then waited an hour even though they are a kilometer away from our place of work. When our food arrived it was ice cold.

0
Replies (1)
Wimpy
Wimpy's reply31 Mar 2015, 16:22
Official
Hello BLAnthony,

Thank you very much for taking the time to report your experience with our Bryanston, Main Road & B branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Wimpy Customer Care