1 reviews | Active since Oct 2010
Other Wimpys can take lessons from the one at Grasmere 1-stop
<p>My husband and I visited Wimpy at the Grasmere 1-stop on the 2nd of Aug. 2017. We had breakfast, which was delicious. But what really impressed me was the excellent service. Not just from our own waiter, but all the staff. They clearly work together well as a team and take collective responsibility for all tables. One staff member was so observant, she saw that a fly was bothering me, and brought a fan-like device to keep the fly away (without me asking). As we left the restaurant, several staff members cheerfully thanked us for coming.</p> <p>The manager was also very friendly.</p> <p>It's not every day you get this level of service at a Wimpy. Other Wimpy restaurants can learn a lot from this one. Keep up the good work!</p>
Thank you very much for taking the time to report your experience with our Grasmere branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Thank you very much for taking the time to report your experience with our Grasmere branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Grasmere branch. We are so happy to hear that you are receiving wimpy service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager is informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Grasmere branch. We are so happy to hear that you are receiving wimpy service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager is informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.