EK
ETIENNE K
1 reviews | Active since Jun 2015
22 Jun 2015, 15:03
ONLY GOT HALF A PLATE OF FOOD
Wimpy Glenfair ! me and my family visited the branch on fathers day. First we ordered our drinks, we got our tea with out milk! We had to beg for the milk when we got the milk the tea was cold! We ordered our food- streaky breakfast, when we got it there was no bacon on the plate! I had the manager look at it , her reply \ sorry"we ate and waited but the promised bacon never came! They were very fast to bring the bill with a big smile asking if we were satisfied"
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Wimpy's replyOfficial
23 Jun 2015, 11:48Hello ETIENNECHRISTELL,
Thank you very much for taking the time to report your experience with our Glenfair branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Glenfair branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply23 Jun 2015, 11:48
Official
Hello ETIENNECHRISTELL,
Thank you very much for taking the time to report your experience with our Glenfair branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Glenfair branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care