1 reviews | Active since Nov 2013
Old buns for burgers !
I took my parents for a meal at Wimpy at Oakfields Shopping Centre , ordered the food , when we got our burgers , the buns(brea****ls) tasted like Monday's buns . If you bite it , it crumbs , you just see the broken pieces of bread , the buns is so old that you can only eat the patty and garnish . Wimpy is going backwards really . The buns is suppose to be "fresh" . This was really bad , cant they think that people will notice ?
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***