DS
David S

1 reviews | Active since Jan 2019

30 Jul 2019, 10:53

Old and stale

The only reason I go to this Wimpy is because it is so convenient and within 3 minutes walking distance. Generally the service is mediocre, sometimes OK, but the food is just about always cold. My last visit, on Saturday past, made me decide to make a statement , the same I made to management - not only was the food cold but chips and toast (only toasted on one side!) but were old and stale and all the portions very, very small. Not good at all!

0
Replies (1)
Wimpy
Wimpy's reply06 Aug 2019, 15:33
Official
Hi David
 We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Kindly provide us with the branch name so the Customer Care team and the store in question can be in touch with you directly to resolve this matter swiftly. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly. 

Kind Regards, The Wimpy Team Customer Care Line: *** 

Best regards,