SV
Sonel V

1 reviews | Active since Jun 2010

07 Apr 2015, 11:06

nothing in stock

- No one helped with seating had to combine our own tables and chairs ourselves. <br> - Coffee took forever<br> - After fetching the menus ourselves and ordering, they come back after 10 minutes to tell us they Don't have the Croissants or white bread ordered. Oh and the kiddies meals also doesn't come with toys. Out of stock.<br> <br> As a international tourist destination you expect wimpy to be great but its only loosing creditability.<br> <br> Disappointed tourist.<br>

0
Replies (1)
Wimpy
Wimpy's reply07 Apr 2015, 15:52
Official
Hello SV123,

Thank you very much for taking the time to report your experience with our Pretoriuskop branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Wimpy Customer Care

Best regards,