SC
Someiya C
1 reviews | Active since Mar 2009
07 Jul 2015, 11:56
NOT WILLING TO ACCEPT COINS FROM A PENSIONER
On Monday I was at the above mentioned restaurant and was utterly disgusted at the cashiers behavior. A pensioner with a walker came inside to buy an ice cream and wanted to pay with R1 and 50cent pieces (nothing smaller), and was told buy the cashier that they don't accept coins for purchases BUT the cashier was quick to accept the bank note that this little old lady took out from her purse afterwards!!! <br> Is coins not a form of payment? Or was the cashier lazy to count the coins OR was she not able to count???<br> <br>
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Wimpy's replyOfficial
08 Jul 2015, 10:54Hello sumzo,
Thank you very much for taking the time to report your experience with our Greenside branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Greenside branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Wimpy Customer Care
Wimpy's reply08 Jul 2015, 10:54
Official
Hello sumzo,
Thank you very much for taking the time to report your experience with our Greenside branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Greenside branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Wimpy Customer Care