BC
Beatrice C

1 reviews | Active since Jan 2015

31 Jul 2015, 08:57

Not the best

We wanted to grab two takeaway hamburgers and ordered from the takeaway section. The teller who helped us had the worst attitude I have seen in a long time. She looked irritated by us being there. When we asked for a water she rolled her eyes and sighed. She then started complaining to her ***orkers in a different language. When we paid she made a big scene because we had no smaller change. Once our order was ready it was just left sitting under the heater whilst they were conversing . We had to innterrupt them and ask if we could please have our food. More sighing and eye rolling, but we got our food. The attitude of these girls are not what I have experienced at any other Wimpy in the country... We love the food

0
Replies (1)
Wimpy
Wimpy's reply04 Aug 2015, 14:23
Official
Hello beet77,

Thank you very much for taking the time to report your experience with our OR Thambo International branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Wimpy Customer Care

Best regards,