1 reviews | Active since Feb 2015
not setting foot in that resturant ever again
My husband and I plus 2 of our friends went to wimpy on sunday.we were qued by a waiter who told us that he was going to call our waiter.it took her 15 min to get to our table.we ordered drinks and food at the same time.20min later we got our drinks,but she had forgotten my friends drink.when she brought the drink she then told us that they did not have peri peri sauce( we bought 2 peri peri half chickens).this was 35 min after we had ordered.we told her to cancel our order.she had a stinking attitude.the manager brought our bill and didnt even bother asking us what happened.we told her what had happened and her answer was \ your waiter must have been sleeping when we told waiters that peri peri sauce is out of stock.the manager was very cold and not apologetic at all.we paid for our drinks and left. this was not the first time I got bad service at this restaurant.a month ago when I was there I was given an expired brutal litchi.when I complaint to the manager his response was"did it taste funny\"". He then blamed their supplier for not unpacking the fridge"
Thank you very much for taking the time to report your experience with our bethlehem branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our bethlehem branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
