Not satisfied
We went to Wimpy for brunch today 17 May 2015, we placed our order and the waitress repeated it back correctly. First we received our milkshakes which was runny like water and not even the correct milk shake ordered. Then we received our meals shorting one thinking she will bring it but that didn't happen we had to ask for it. The one burger the tomatoe wat over 1 cm thick we said no chips and received chips on all orders. We spoke to the manager who took one of the watery milkshakes away and never came back. We left very unhappy and disgusted with how this all went down. What a way too handle a complaint and treat your customers!
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Wimpy's replyOfficial
18 May 2015, 10:20Hello Jessicap3,
Thank you very much for taking the time to report your experience with our Windmill Casino branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Windmill Casino branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply18 May 2015, 10:20
Official
Hello Jessicap3,
Thank you very much for taking the time to report your experience with our Windmill Casino branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Windmill Casino branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,