not satisfied
<p>This morning i ordered a take away burger from the wimpy in mokopane </p> <p>I was dissapointed i received bread instead of a bun i was dissapointed because afterwards there was two customers they ordered burgers and they received buns and not bread,the lady at the desk said to me they must replaced my bun with bread because they ran out of buns.then she and one of her collueges started to fight over buns in front of customer,this is very bad service.the lady should have told me from beginning they are out of stock .</p>
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Wimpy's replyOfficial
04 Mar 2017, 12:25Thank you very much for taking the time to report your experience with our Mokopane branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,
Wimpy's reply04 Mar 2017, 12:25
Official
Thank you very much for taking the time to report your experience with our Mokopane branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,