NK
NONHLANHLA K

1 reviews | Active since May 2015

13 Jul 2015, 10:27

NOT GREETING CUSTOMERS

On Sunday,June 28 2015 I took my Mom to Wimpy Nigel for her birthday breakfast. Obrie (the father) to the owner was the Manager for the day. Obrie never did any greetings as he came into the store. He just passed us by,while seeing us.For me you should atleast greet customers as they bring business to your store.

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Replies (1)
Wimpy
Wimpy's reply14 Jul 2015, 08:26
Official
Hello myspark1.2,

Thank you very much for taking the time to report your experience with our Nigel branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Wimpy Customer Care