1 reviews | Active since Mar 2018
Nonsense service at Wimpy
There is a wimpy at Tahero Wtpoortjie, 628 Corlett Drive ,
I have been there for more than once they always dont have tobasco sauce if they have its a small amount that clients needs to share amongst ourself, yersterday masterpiece, the wimpy was cold no heater on in this cold weather, when i approach the waitress asking htem to switch of the heater then i got a responce that the manager by the name of Jabu is not doing anything about it , they have been reporting to him that clients are complaining but he seemed careless
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***