1 reviews | Active since Apr 2015
No strows and sources in a Takeaway bag Bad service
<p>we went to Kranskop wimpy and bought 3 cheese burger combo, the burger was not fresh,a takeaway has to be provided with strows and sources... in our takeaway bag we were not given strows and sources, this is totally unacceptable we had to drink from the cup and also had to hv the chips without salt or tomato souce i am very dissapointed with Wimpy </p>
Thank you very much for taking the time to report your experience with our Kranskop branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Kranskop branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Apology accepted, thanks to helopeter and Wimpy team, Nelson handled the complaint very well, i was given a perfect meal at no costs. service was much better, sources and strows were given this time Rebecca, Precilla and Elisabeth served us very well, Nelson keep up the Good work you know what customer service is..
Apology accepted, thanks to helopeter and Wimpy team, Nelson handled the complaint very well, i was given a perfect meal at no costs. service was much better, sources and strows were given this time Rebecca, Precilla and Elisabeth served us very well, Nelson keep up the Good work you know what customer service is..