LW
Leonie W
1 reviews | Active since Mar 2010
29 Dec 2015, 16:54
No Stock, Food Putrid
In the busy festive season one would expect a restaurant to have sufficient stock on hand. Not the case at wimpy sun city. Here is a list of what we could not order. Bacon, anything containing ice, cream, no wet wipes, no bar one milkshake and to top it off rancid mango juice turning brown. I would expect an explanation as well as a full refund for the inconvenience caused by lack of proper stock control and management. I will never again visit Wimpy at Sun City nor will i recommend it to anyone. Absolutely disgusted.
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Wimpy's replyOfficial
05 Jan 2016, 12:34Hello leonievwyk,
Thank you very much for taking the time to report your experience with our Sun City branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Sun City branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply05 Jan 2016, 12:34
Official
Hello leonievwyk,
Thank you very much for taking the time to report your experience with our Sun City branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Sun City branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care