No service - inefficient staff

<p>On Saturday 17 Sep'16 at about 14h15, I stopped by at the Wimpy to buy a take away cup of coffee. The store reasonably quiet so service ought to have been very efficeint, or that's what I would have thought. There were about 5 Wimpy peronnel behind the counter area, all attending to a customer before me, which was a conversation that went on bewteen the customer and the 5 personnel behind the counter for the better part of 10 minutes, during which time NONE of 5 Wimpy peronnel acknowledged my presence at the two tilled counter waiting to be served. My thought was that the long discussion between the 5 Wimpy personnel behind the counter and the customer before me could have been a person of great importance/royalty/minister of parliament etc, hence the non acknowledegement of me standing there for over 5 minutes waiting to be served.</p> <p>Without further elaborating on this horrible expirience, it was very apparent that there is NO visible leadership and management of this store which is evidenced by their extremely inefficient and poor customer focussed staff. Notwithstanding that this incident is a poor advert for a premium brand franchise. As a result I will unfortunately not be visiting this establishment again.</p>