No service because were black
Now I'm extremely progressive and was really shocked to have experienced this kind of service. We arrived at the restaurant at 12:30 and our order wasn't taken till about 13:30. We had to find our own table and sat at a dirty table for about 15 minutes before Fundiswa came to clear the table. After 30 minutes we tried to call Grace and Desiree for assistance with no luck, both of them told us to wait. Eventually Desiree came and took our orders only to tell us that if we ordered anything but a wimpy burger we wouldn't get our food in time for the 14:00 flight. Meanwhile all the white tables have been getting served timeously even tables that arrived much later than we did. I work in the hospitality industry and this kind of service is outrageous and unacceptable. Wow! I use Wimpy regularly and can't believe that black people are being treated this way here.
Thank you very much for taking the time to report your experience with our George airport branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our George airport branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care