CS
Chris S
1 reviews | Active since Dec 2014
19 Jul 2015, 09:24
no service at alll
Dont try and eat a meal at wimpy OR Tambo! Your food will be late, more than 45minutes from you placed your order until you recieve it, and then you receive it in bits and pieces. Three of us where done when the next two meals arrived and we had to ask for the last plate of food again. In my opinion the managers have no control whatsoever! I eat in Wimpy all the time but this branch will never ever see me again. Rather use the spur next door! I did advise numerous patrons to do exactly that whilst waiting, and waiting and waiting!
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Wimpy's replyOfficial
20 Jul 2015, 09:48Hello Chrissurtees,
Thank you very much for taking the time to report your experience with our Oliver tambo airport branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Oliver tambo airport branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply20 Jul 2015, 09:48
Official
Hello Chrissurtees,
Thank you very much for taking the time to report your experience with our Oliver tambo airport branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Oliver tambo airport branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care