1 reviews | Active since Jan 2016
No service at all.
We walked in. The Wimpy was completely full (a line was forming outside, even) Only one employee in sight. We asked if we could sit down. She was obviously distracted. We took a seat at the one of only two open tables. Both were very dirty with plates of previous customers. We had to move them ourselves. After being seated for five minutes, we went to ask for menus. We were told to wait for a waitress. We returned to our seats, waited for another ten minutes. The line outside was very long, as was the one for those wishing to pay. No one was helping them. We waited another fifteen minutes, then we walked out. There was no waitresses, no service at all. I even saw someone return their own dirty plates. I have seen some bad reviews for this Wimpy at George Airport. This is unacceptable. Please improve the service or shut this Wimpy down.
Thank you very much for taking the time to report your experience with our George Airport branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our George Airport branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
