1 reviews | Active since Jul 2009
No Service after more than half hour waiting
<p>Yesterday (11/12/2016) at the Cape Town International, we went to Wimpy. We walked in and waited for the waitress to clean the table. We sat down and waited for the menu's but after 15 min I got up and fetch a menu. After 10 min we called another waitress to assists us, but she went to the other waitress and said that we need assistance. We waited another 10 min and then we got up and went do another place.</p> <p>This is utterly bad service. The manager should be more visible on the floor and make sure that all the customers are attended to within time. I will NEVER support this company again and will advise all my friends and family, as well as my colleagues to refrain from supporting any Wimpy stores.</p> <p>got up and went do another place.</p> <p>This is utlerly bad service. The manager should be more visable on the floor and make sure that all the customers are attended to with in time. I will never support this company again!!</p>
Thank you very much for taking the time to report your experience with our (Cape Town International ) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team
Thank you very much for taking the time to report your experience with our (Cape Town International ) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team
