ST
Sibongile T
1 reviews | Active since Feb 2016
19 Feb 2016, 19:53
No service
My husband was so disappointed. We waited 15 minutes just to place an order. Staff busy arguing amongst themselves about who should take his order. He eventually left. I was waiting in the car when he came to tell me so I suggested another restaurant.<br> <br> Please address this so it doesn't keep us away on future. Staff should respect customers and be helpful. Not ruin our day.
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Wimpy's replyOfficial
22 Feb 2016, 08:38Hello sibkhu,
Thank you very much for taking the time to report your experience with our Mall @ Carnival branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Mall @ Carnival branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply22 Feb 2016, 08:38
Official
Hello sibkhu,
Thank you very much for taking the time to report your experience with our Mall @ Carnival branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Mall @ Carnival branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,