1 reviews | Active since Feb 2016
NO SERVICE
<p>On New Years Night at 8.30pm I pulled into the Engen 1-Stop Southbound on KZN North Coast for a meal at the Wimpy.My wife and I waited to be seated . The restaurant was empty save for 1 family dining.The cashier who later said her name was Mosar was engaged with idle chit chat with 2 other persons on the passageway.She glanced at us waiting to be seated and continued to chat away.She glanced the 2nd time and still ignored us.After a while I approached her asking if the restuarant was "closed" to which she responded " NO".I questioned her regarding her ignorance of us waiting to be seated.I informed her that I would be reporting her to Wimpy and left without dining there.This service is not acceptable and trust Wimpy looks at the camera footage.</p>
Thank you very much for taking the time to report your experience with our Engen 1 stop north coast-southbound branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team
Thank you very much for taking the time to report your experience with our Engen 1 stop north coast-southbound branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team