LG
Liza G
1 reviews | Active since Dec 2017
24 Dec 2017, 10:52
No service
Went to bayside wimpy waited over 20 minutes for our drinks just for the waitress to come back and ask us what our order was. Then after getting our drinks waited another 30 minutes for our food which arrived cold and the hard. Finally asked for the bill which we only received after asking 3 different waiters. Worst service ever
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Wimpy's replyOfficial
30 Jan 2018, 11:38We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,
Wimpy's reply30 Jan 2018, 11:38
Official
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,