JL
Janet Leckie-Cuzen
1 reviews | Active since Apr 2012
04 Sept 2015, 06:08
NO RESPONSE
On the 3rd August 2015, I sent an Email to Wimpy complaining that in my take-away order of the previous day there were 5 problems with my order. To-date I have not received a reply apart from a computer generated receipt of my Email.<br> This is not acceptable, and indicative of the attitude shown by their staff at Wimpy 1 Stop east.
Helpful (0)
Replies (1)0
Replies (1)
Wimpy's replyOfficial
04 Sept 2015, 09:13Hello janet024,
Thank you for forwarding your complaint to us, unfortunately the email address *** was not generating any information to us and we do apologise for this.
Kindly forward your complaint through to *** so that we can be able to escalate your complaint to the store.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you for forwarding your complaint to us, unfortunately the email address *** was not generating any information to us and we do apologise for this.
Kindly forward your complaint through to *** so that we can be able to escalate your complaint to the store.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply04 Sept 2015, 09:13
Official
Hello janet024,
Thank you for forwarding your complaint to us, unfortunately the email address *** was not generating any information to us and we do apologise for this.
Kindly forward your complaint through to *** so that we can be able to escalate your complaint to the store.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you for forwarding your complaint to us, unfortunately the email address *** was not generating any information to us and we do apologise for this.
Kindly forward your complaint through to *** so that we can be able to escalate your complaint to the store.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,