LS
Lemarque S
1 reviews | Active since Sept 2015
10 Sept 2015, 09:05
NO REPLY!
I am a Gr12 pupil that had to do a task about a business of Famous Brands. In this task I had to report the Corporate Social Responsibility programme of this company as well as their mission and vision statements. So I sent them an email to ask what their mission and vision statement is, that was 4 weeks ago. To this day I still haven't heard anything from them, and thus I had to choose another Famous Brands business. This caused me to think about what it means when Wimpy talks about customer care
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Wimpy's replyOfficial
10 Sept 2015, 09:58Hello Lemarque,
Thank you very much for the above your comments have been received by our Customer Care and have been escalated to our Head Office.
We would like to confirm that a representative from Head Office will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for the above your comments have been received by our Customer Care and have been escalated to our Head Office.
We would like to confirm that a representative from Head Office will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply10 Sept 2015, 09:58
Official
Hello Lemarque,
Thank you very much for the above your comments have been received by our Customer Care and have been escalated to our Head Office.
We would like to confirm that a representative from Head Office will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for the above your comments have been received by our Customer Care and have been escalated to our Head Office.
We would like to confirm that a representative from Head Office will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care