MN
MADISON N
1 reviews | Active since Jul 2012
21 Jan 2016, 07:43
no phone etiquite
morning of 21/01/2016 just after 7 in the morning, phoned to place a simple order of 2 bacon and egg toasties and 2 ham cheese and tomato. the people answering the phones have no manners what so ever. spoke to 4 different people who still did not understand what I am saying the cashier does no respond to any of the question's asked I wanted to know who is the manager on duty this day and she just keep quiet and started talking to other people in her own language while I am still waiting for a response. I order from u guys everyday I can really take my business else where. this just gives a bad taste in a persons mouth when this is happening I mean really. will be awaiting your response.
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Wimpy's replyOfficial
21 Jan 2016, 11:01Hello NIEUWOUDT,
Thank you very much for taking the time to report your experience with our Midrand branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Midrand branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply21 Jan 2016, 11:01
Official
Hello NIEUWOUDT,
Thank you very much for taking the time to report your experience with our Midrand branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Midrand branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care