TB
Tracey B
1 reviews | Active since Jan 2013
11 Feb 2016, 06:58
no flexibility
Stopped for breakfast before our flight and my colleague doesn't eat meat so requested to swap bacon for mushrooms for the same price breakfast. To our dismay we were advised this cannot be done and she will be billed separately. This is poor service to say the least. Wimpy chooses not to accommodate their customers when surely 2 strips of bacon cost more than a handful of mushrooms
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Wimpy's replyOfficial
11 Feb 2016, 13:17Hello TraceyBi,
Thank you very much for taking the time to report your experience with our or tambo branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our or tambo branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply11 Feb 2016, 13:17
Official
Hello TraceyBi,
Thank you very much for taking the time to report your experience with our or tambo branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our or tambo branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,