mB
moyahabo B
1 reviews | Active since Mar 2015
17 Sept 2015, 11:14
no cashier to take orders
i walked in to Wimpy Festival mall at 07:08 this morning, as i walk in i pass the lady unpacking the chairs outside, then inside the is a lady ( a bit older) wrapping up the serviettes and across her at the back is a gentleman id say he is the cook and they are chatting together.<br> i stand at the cashier to make an order but there is no one to attend to me, after a few minutes I start to call out for assistance, saying \ Sorry
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Wimpy's replyOfficial
18 Sept 2015, 09:11Hello moyahabo0126,
Thank you very much for taking the time to report your experience with our festival mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our festival mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply18 Sept 2015, 09:11
Official
Hello moyahabo0126,
Thank you very much for taking the time to report your experience with our festival mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our festival mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care