EM
Elizabeth M
1 reviews | Active since Feb 2016
10 Feb 2016, 10:17
No aircon
We are currently sitting in the smoking zone in Wimpy Pretoria North and there is no aircon running. To our knowledge this is *******. After talking to the waitresss, Kate and the manager, Mary they informed us that it is not their problem, but Shoprite's - their neighbours.<br> <br> Not only is it ******* but unacceptable in the hot conditions we are experiencing nowadays.<br> <br> Please look into the matter for me.
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Wimpy's replyOfficial
11 Feb 2016, 13:15Hello Bet,
Thank you very much for taking the time to report your experience with our Pretoria North branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Pretoria North branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply11 Feb 2016, 13:15
Official
Hello Bet,
Thank you very much for taking the time to report your experience with our Pretoria North branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Pretoria North branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,