EN
Elaine N
1 reviews | Active since Jul 2011
05 Oct 2015, 07:53
Never support them again!!
While doing some lazy shopping on a nice Sunday, we got hungry and popped in at the Wimpy. <br> <br> Ordered food, (chicken schnitzel) and drinks. <br> <br> When the food eventually arrived at the table, the chicken was so small en extremely dry!! I asked the waitress to please take it back and replace it (something I very rarely do) after a few second she comes back and asks if we only want to eat our chip, or do we want new chicken.... really?? yes we want new chicken. <br> <br> She returns to the kitchen, and there the owner/manager was standing shouting at this woman,<br> \offer them something else
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Wimpy's replyOfficial
06 Oct 2015, 16:27Hello estreep,
Thank you very much for taking the time to report your experience with our Montana, Kolonnade Retail branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Montana, Kolonnade Retail branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Wimpy Customer Care
Best regards,
Wimpy's reply06 Oct 2015, 16:27
Official
Hello estreep,
Thank you very much for taking the time to report your experience with our Montana, Kolonnade Retail branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Montana, Kolonnade Retail branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Wimpy Customer Care
Best regards,