never had such bad service in my life
went to wimpy at waverly mall. we sat down and a waiter threw down to menus on our table and walked away. After 15 minutes we called a lady walking pass (Think she was the cashier as she was not a waiter) we asked her if someone can take our order. We gave our order and waited... After 30minutes + we went to ask where our food is. Another 5 minutes went pass and they brought our breakfast. Everything was ice cold, the eggs and chips were cold and rubbery. the bacon were cold... we went to the counter where the lady that helped us stood and told her we cant eat that as it is ice cold. She just said "eish sir, i am sorry ne". She made us pay for the meal and we left. We eat at wimpy every Sunday. Was our first time their and our last time. paid over R70 for a breakfast that was so cold and gross. will not see me again.
Thank you very much for taking the time to report your experience with our Waverly Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Waverly Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
thank you, this just proofs that you do not care. No one has contacted me since.
thank you, this just proofs that you do not care. No one has contacted me since.