DA
Desire A
1 reviews | Active since Aug 2015
18 Apr 2016, 07:40
my card was cloned
I took my kids to gold reef city. We ate brunch at the wimpy in the theme park. I paid with debit card by the cashier on duty. This was on friday 15 April. Sunday evening, 17 April at 16h38 I got a notification from absa a cash withdrawal of R420 from wimpy osmonde gold reef city. I am extremely disappointed with this. Cannot believe this still happens and the money drawn is the exact same amount I had paid for brunch on friday. I hope something will be done, but please people rather pay cash at wimpy osmonde or rather eat somewhere else at the theme park. <br>
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Wimpy's replyOfficial
18 Apr 2016, 09:45Hello delightful,
Thank you very much for taking the time to report your experience with our Ormonde branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Ormonde branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply18 Apr 2016, 09:45
Official
Hello delightful,
Thank you very much for taking the time to report your experience with our Ormonde branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Ormonde branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care